Communication channels with the user
No. 36 (2005), Artigos
No. 36 (2005)

Communication channels with the user

Artigos
Published 2005-08-31
  • Elza Ferreira Lobo
Elza Ferreira Lobo
artigo (Português (Brasil))

Keywords

Communication
User
Humanization

How to Cite

Ferreira Lobo, E. (2005). Communication channels with the user. Boletim Do Instituto De Saúde - BIS, (36), 16–17. Retrieved from https://periodicos.saude.sp.gov.br/bis/article/view/37538
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Abstract

This text expresses the discussion of the table “Channels of Communication with the User” of the 1st Meeting State of Humanization
of the State of São Paulo, composed by Elza Ferreira Lobo (Ombudsman from the São Paulo State Health Department), Edna Silva Pinheiro
(Municipal Health Secretary of São José dos Campos) and Quedayr G.de Souza Hagui (DIR IV Ombudsman – Franco da Rocha) and mediated by
Paulo Antonio Carvalho Fortes (Faculty of Public Health at the University of São Paulo).
artigo (Português (Brasil))

References

CITADANI, A.R. O Controle Externo da Administração Pública. São Paulo: Max Limonad, 1995.
SÃO PAULO (Estado). Lei 10.294,. Diário Oficial do Estado de São Paulo –– 20 de abril de 1999. Dispõe sobre Sistema Estadual de Defesa do Usuário de Serviços Públicos (SEDUSP).

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