Contributions of a deliberative dialogue in evaluating the implementation of an Integrative and Complementary Health Practices program

Abstract

In 2006, Complementary Terapies (PICS) became part of the list of activities in the Brazilian health system services. During the
Covid-19 pandemic, they were also implemented at UBS Jardim Miriam II for the health workers’ care. Considering the benefits
observed during this period, an implementation research was carried out, with the aim of understanding the process and
identifying possibilities for maintaining PICS activities for health workers. To better assess the program's implementation, a Deliberative Dialogue (DD) was held, it is a powerful tool to obtain contributions from the many interested in the studied problem.
The speeches of the DD participants were submitted to a content analysis and indicate that the acceptability of the program
was good, considering the gains in quality of life and improvement of care processes. Furthermore, the maintenance cost of
the actions is low since the materials have an affordable price. It was also found that it is possible to arrange schedules to ensure
workers' participation in individual activities. On the other hand, it was said that there is a lack of training opportunities so
that other types of PICS can be offered. The implemented program proved to be viable and could be part of a regular schedule
for Primary Care workers.